Your privacy is a fundamental right. This Policy explains exactly what personal data pohon8 collects, why we collect it, how we use it, and the controls you have over it.
Last Updated: 01 January 2026Our Commitment: pohon8 is committed to protecting the privacy and personal data of all Members and website visitors. This Privacy Policy ("Policy") describes our data practices in full and is incorporated by reference into our Terms & Conditions. By using the pohon8 platform at https://pohon8.cam, you acknowledge that you have read and understood this Policy.
pohon8 ("the Company", "we", "us", "our") operates the online gaming platform accessible at https://pohon8.cam. As the data controller of your personal information, pohon8 takes its responsibilities under applicable data protection laws seriously. This Policy applies to all personal data we process in connection with your use of the pohon8 platform, including data collected when you browse our website, register an Account, make a deposit, place a wager, or contact our customer support team.
This Policy is addressed to all users of the pohon8 platform, with particular reference to players residing in Indonesia, including cities such as Jakarta, Surabaya, Medan, Bandung, Bali, Semarang, Makassar, Yogyakarta, and Palembang. While Indonesia does not yet have a comprehensive personal data protection law in force at the time of writing, pohon8 voluntarily applies standards consistent with leading international data protection frameworks to ensure the highest level of privacy protection for all Members.
If you have any questions about how we handle your data, please contact our Data Privacy team at [email protected] before using the platform.
pohon8 collects the following categories of personal data, depending on the nature of your interaction with the platform:
| Data Category | Specific Data Points | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, KTP / passport number | Yes |
| Contact Data | Email address, mobile phone number, residential address | Yes |
| Financial Data | Indonesian bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, etc.), e-wallet IDs (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Yes |
| KYC Documents | Scanned KTP / passport, proof of address document, selfie verification image | For withdrawals |
| Account Data | Username, hashed password, account creation date, login history, 2FA settings | Yes |
| Gaming Activity Data | Betting history, game session records, wagering totals, bonus usage, win/loss records | Automatic |
| Technical Data | IP address, browser type and version, device type, operating sys tem, time zone, screen resolution, referral URL | Automatic |
| Communications Data | Support chat transcripts, email correspondence, complaint records | When contacted |
| Responsible Gaming Data | Self-exclusion status, deposit limit settings, session time preferences, self-assessment responses | When set |
pohon8 does not collect or process special categories of sensitive personal data — such as racial or ethnic origin, political opinions, religious beliefs, or health data — except where strictly necessary for responsible gaming assessments or regulatory compliance, and only with your explicit consent.
pohon8 collects personal data through the following channels:
Data you provide to us directly when you:
Data collected automatically when you access or use the platform:
In limited circumstances, pohon8 may receive data about you from trusted third parties, including:
pohon8 processes your personal data only for the specific, legitimate purposes described below. We do not use your data for any purpose that is incompatible with these stated purposes without first obtaining your explicit consent.
To register and maintain your pohon8 Account, verify your identity and age (21+), authenticate your logins, manage your preferences, and provide you with access to the platform's full range of features.
To process deposits from and withdrawals to your registered Indonesian bank accounts (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja) in Indonesian Rupiah (IDR). All financial data is transmitted via 256-bit SSL-encrypted channels.
To fulfill our obligations under international anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, including KYC verification, transaction monitoring, suspicious activity reporting, and record-keeping as required by our licensing authority.
To detect, investigate, and prevent fraudulent activity, multiple account registrations, bonus abuse, match-fixing, unauthorized access attempts, and other security threats to the platform or to our Members.
To respond to your support requests, resolve disputes, investigate complaints, and improve the quality of our 24/7 Indonesian-speaking support service.
To administer your responsible gaming tool settings (deposit limits, self-exclusion, session timers), monitor for indicators of problem gambling behavior, and provide timely intervention or support resources where appropriate.
To analyze aggregated, pseudonymized usage data to understand how Members interact with the platform, identify areas for improvement, optimize game offerings, and improve the overall user experience for Indonesian players.
To send you promotional offers, bonus announcements, and personalized recommendations — but only where you have explicitly opted in to receiving such communications during registration or subsequently via your Account Settings. You may withdraw marketing consent at any time.
pohon8 relies on the following legal bases when processing your personal data:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract with you |
| Payment processing and transaction records | Performance of contract; legal obligation |
| KYC identity verification | Legal obligation (AML/CTF compliance) |
| Fraud prevention and security monitoring | Legitimate interests of pohon8 and its Members |
| Responsible gaming tools and monitoring | Legitimate interests; consent (for voluntary tools) |
| Marketing communications | Explicit consent (opt-in only) |
| Platform analytics and improvement | Legitimate interests of pohon8 |
| Compliance with legal orders or regulatory requests | Legal obligation |
pohon8 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the limited circumstances described below, and always under strict contractual data protection obligations.
We engage trusted third-party vendors who process data on our behalf under written data processing agreements, including:
pohon8 may disclose your personal data to competent authorities, regulators, law enforcement agencies, or courts where we are legally obligated to do so, or where disclosure is necessary to protect the rights, property, or safety of pohon8, its Members, or the public.
In the event of a merger, acquisition, restructuring, or sale of all or part of pohon8's business assets, your personal data may be transferred to the acquiring entity. We will notify affected Members of any such transfer and the privacy implications in advance.
No Data Sales: pohon8 will never sell your personal data to advertising networks, data brokers, or any other commercial third party. Your data is used solely to operate and improve our platform and to comply with our legal obligations.
pohon8 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, as required by applicable law, or as needed to resolve disputes and enforce our agreements. Our general retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | 5 years after account closure | AML / regulatory obligation |
| Financial transaction records | 5 years from transaction date | AML / regulatory obligation |
| KYC documents | 5 years after account closure | AML / regulatory obligation |
| Gaming activity / betting history | 3 years after account closure | Dispute resolution; legitimate interests |
| Customer support records | 3 years from last interaction | Legitimate interests; dispute resolution |
| Marketing preferences and consent records | Until consent is withdrawn, then 1 year | Consent management compliance |
| Technical / log data | 12 months from collection | Security monitoring; legitimate interests |
Upon expiry of the applicable retention period, your personal data will be securely deleted or irreversibly anonymized, whichever is more appropriate given the data type and storage format.
pohon8 implements a comprehensive, multi-layered security framework to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. Our security measures include:
Your Responsibility: While pohon8 maintains robust technical security measures, you are also responsible for keeping your Account credentials confidential. Never share your password or 2FA codes with anyone — including anyone claiming to be pohon8 staff. pohon8 will never ask for your password.
pohon8 uses cookies and similar tracking technologies to operate the platform, enhance your user experience, and gather analytical insights. The following cookie categories are used:
These cookies are essential for the platform to function correctly. They enable core features such as session authentication, security token validation, and remembering your cookie preferences. These cookies cannot be disabled without significantly impairing the platform's functionality.
Functional cookies remember your preferences and settings — such as your preferred language, time zone (WIB / WITA / WIT), and display options — so that you do not have to reconfigure them each time you visit.
We use anonymized analytics cookies to understand how Members navigate the platform, which pages they visit most, where they encounter issues, and how long they engage with different features. This data is aggregated and used solely to improve platform design and performance. No individual users are identified through analytics data.
These cookies support our fraud detection systems by establishing a device fingerprint that helps us identify suspicious login patterns, multiple account registrations from the same device, and automated bot activity.
You can manage your cookie preferences through your browser settings. Most modern browsers allow you to view, delete, and block cookies on a per-site or global basis. Note that disabling strictly necessary cookies will prevent you from logging into your pohon8 Account. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
pohon8 respects your rights over your personal data. Depending on the applicable data protection framework, you may have the following rights:
Request a copy of all personal data pohon8 holds about you, along with details of how it is used.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where we no longer have a legal basis to retain it.
Request that we pause processing of your data while a correction or objection request is being assessed.
Receive your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing based on legitimate interests, including direct marketing and profiling for marketing purposes.
Withdraw any previously given consent at any time, without affecting the lawfulness of prior processing.
Lodge a complaint with pohon8's Data Privacy team or a competent supervisory authority if you believe your rights have been violated.
To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 72 hours and respond in full within 30 days. We may need to verify your identity before processing your request.
The pohon8 platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during Account registration and as part of the KYC process. Any Account found to belong to a person under 21 will be immediately suspended, all Funds will be returned (net of any bonuses), and all associated personal data will be securely deleted as soon as reasonably practicable.
If you are a parent or guardian and believe that a minor has registered an Account on the pohon8 platform without your consent, please contact us immediately at [email protected] so that we can take prompt action.
21+ Only: pohon8 applies strict age-gate controls. Misrepresenting your age during registration is a serious breach of our Terms & Conditions and may result in criminal liability under applicable law.
As an internationally operated platform primarily serving Indonesian players, pohon8 may transfer your personal data to countries outside Indonesia for processing or storage by our service providers. Where such transfers occur, pohon8 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that applied within Indonesia. These safeguards may include:
For further information about the specific safeguards applied to any international transfer of your personal data, please contact our Data Privacy team.
pohon8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered Members by email and post a prominent notice on the pohon8 platform at least 7 days before the revised Policy takes effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
We encourage you to review this Policy periodically. Your continued use of the pohon8 platform after the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you must stop using the platform and contact our support team to close your Account.
If you have any questions, concerns, or complaints about this Privacy Policy or about how pohon8 handles your personal data, please reach out to our Data Privacy team:
Data Privacy Team — pohon8
Email (plain text — not a clickable link):
[email protected]
Subject Line: Privacy Policy Inquiry
Response Time: Within 72 hours — 24/7 Indonesian-speaking support available at all times (WIB, UTC+7).
We take all privacy complaints seriously and will investigate your concern thoroughly. If you are not satisfied with our response, you have the right to escalate your complaint to a competent supervisory authority or seek independent legal advice.
Every byte of data transmitted between you and pohon8 is protected by industry-standard TLS 1.3 encryption. Your financial details and personal information travel securely across the network at all times.
pohon8 does not sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial gain. Your information exists solely to power your gaming experience and fulfill our legal obligations.
We use certified identity verification partners to process your KYC documents securely. Verification images and ID scans are encrypted at rest and accessible only by authorized compliance personnel.
Access, correct, export, or request deletion of your personal data at any time by contacting our Data Privacy team. We respond to all rights requests within 30 days and acknowledge within 72 hours.
We will never send you promotional emails or SMS messages unless you have explicitly opted in. You can unsubscribe from marketing communications at any time via your Account Settings or by contacting support.
Our platform infrastructure is hosted on ISO 27001-certified, SOC 2 Type II compliant cloud environments. Regular third-party penetration tests and security audits keep our defenses current and robust.
Our Data Privacy team is available 24/7 to address any concerns about how your data is handled at pohon8.